DM Finds & Creations

PRIVACY POLICY

Effective Date: 6/17/2026
Last Updated: 6/17/2026

DM Finds & Creations (“Company,” “we,” “our,” or “us”) operates an e-commerce marketplace powered by WordPress and WooCommerce, with multi-vendor functionality enabled through WCFM Marketplace.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website.

1. SCOPE OF POLICY

This policy applies to:

  • Website visitors
  • Customers (guest and registered)
  • Customer account holders
  • Vendors/sellers using the platform

2. INFORMATION WE COLLECT

2.1 CUSTOMER INFORMATION

We collect:

Personal Data

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Transaction Data

  • Order details
  • Purchase history
  • Refund and return data

Account Data

  • Username
  • Encrypted password
  • Saved addresses
  • Preferences

2.2 VENDOR / SELLER INFORMATION

We collect:

Vendor Data

  • Business name and owner details
  • Contact info
  • Tax/payment details (if required)

Vendor Activity

  • Product listings
  • Inventory data
  • Sales and order fulfillment activity
  • Customer communications

WCFM enables vendors to operate independently and manage customers, orders, and products from a frontend dashboard. [wordpress.org]

2.3 AUTOMATICALLY COLLECTED DATA

Device & Usage Data

  • IP address
  • Browser and device information
  • Pages visited
  • Time spent

WooCommerce Data

  • Cart activity
  • Checkout behavior
  • Order interaction data

WooCommerce stores customer and transaction data necessary to process orders.

2.4 WORDPRESS CORE DATA

  • User profiles
  • Comments (if enabled)
  • Media uploads
  • Login activity

2.5 HOSTING DATA (IONOS)

Our website is hosted by IONOS.

IONOS collects and processes:

  • Referrer (previous page visited)
  • Requested content
  • Browser type and version
  • Operating system and device
  • Time of access
  • IP address (anonymized)

This data is used for security, performance, and site functionality. [ionos.com]

IONOS may also create server logs and analytics for operational purposes.

3. MULTI-VENDOR MARKETPLACE (WCFM)

3.1 DATA SHARED WITH VENDORS

When an order is placed, vendors receive:

  • Customer name
  • Shipping and billing address
  • Contact information (where required)
  • Order details

3.2 DIRECT MESSAGING

WCFM allows vendors and customers to communicate directly via:

  • Messages
  • Chat systems
  • Product inquiries

These communications may be stored and processed within the platform.

3.3 VENDOR RESPONSIBILITY

Vendors must:

  • Use data only for fulfillment and communication
  • Protect customer information
  • Comply with privacy laws

4. PAYMENT PROCESSING

We use the following payment providers:

  • Stripe
  • Affirm
  • Klarna
  • Afterpay
  • Cash App Pay
  • WooPay (WooCommerce Payments)
  • Apple Pay
  • Google Pay
  • Amazon Pay

Data Shared with Payment Providers

Typical data shared includes:

  • Name
  • Email
  • Billing address
  • Transaction amount
  • Payment identifiers

4.1 BUY NOW, PAY LATER (BNPL)

Providers such as Affirm, Klarna, and Afterpay may collect:

  • Identity information
  • Financial and credit data
  • Transaction history
  • Device and usage data

These providers operate as independent financial services and may collect sensitive financial data under their own policies. [affirm.com]

4.2 DIGITAL WALLET PAYMENTS

Apple Pay

  • Device data, usage patterns, and transaction data may be processed
  • Payment authorization data is shared without exposing full card numbers [apple.com]

Google Pay

  • Billing, payment method, and shipping details are handled within Google systems during checkout [woocommerce.com]

4.3 CASH APP PAY

Cash App may collect:

  • Financial information
  • Transaction activity
  • User account data

and process payments under its own privacy practices. [cash.app]

5. COOKIES AND TRACKING

We use cookies to:

  • Maintain sessions
  • Store cart contents
  • Track usage and behavior
  • Enable marketing

6. MARKETING & TRACKING TECHNOLOGIES

We use:

MailPoet

  • Email addresses
  • Engagement metrics

Google for WooCommerce

  • Website activity
  • Purchase and conversion tracking

Pinterest, Reddit, Snapchat Pixels

  • Device and behavior data
  • Ad engagement
  • Purchase tracking

These tools enable ad targeting and campaign performance measurement.

7. HOW WE USE INFORMATION

We use data to:

  • Process orders
  • Manage customer and vendor accounts
  • Provide support
  • Process payments and payouts
  • Improve platform performance
  • Prevent fraud
  • Conduct marketing

8. DATA SHARING

We share data with:

  • Payment processors
  • Vendors (for fulfillment)
  • Shipping providers
  • Hosting provider (IONOS)
  • Analytics & marketing providers

9. DATA RETENTION

We retain data as needed for:

  • Transactions
  • Tax and accounting
  • Legal compliance

IONOS log data is typically retained for a limited period (e.g., up to several weeks). [ionos.com]

10. DATA SECURITY

We implement:

  • SSL encryption
  • Secure hosting infrastructure
  • Access controls

IONOS provides enterprise-grade security measures for hosting environments.

11. USER RIGHTS (TEXAS)

Under the Texas Data Privacy and Security Act (Tex. Bus. & Com. Code Chapter 541), users may:

  • Access personal data
  • Correct inaccuracies
  • Request deletion
  • Opt out of certain uses

12. ACCOUNT MANAGEMENT

Customers

  • Create/manage accounts
  • View orders
  • Update data
  • Request deletion

Vendors

  • Manage store
  • Access sales data
  • Manage products and orders

13. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 18.

14. THIRD-PARTY LINKS

We are not responsible for third-party privacy practices.

15. CHANGES TO POLICY

We may update this policy at any time.

16. CONTACT

DM Finds & Creations
Fort Worth, Texas
Email: DMFC.Privacy@dmfandc.com